THANK YOU FOR CHOOSING AQUA SPOT.NET FOR YOUR LIVESTOCK NEEDS!  WE ARE A COMPANY THAT IS RUN BY PROFESSIONALS WITH OVER 25 YEARS OF EXPERIENCE WITHIN THE AQUATIC INDUSTRY.  WE STRIVE TO BRING YOU THE BEST QUALITY LIVESTOCK ON THE NET!

     WE HAVE SUPPLIERS AT COLLECTING STATIONS ALL AROUND THE WORLD.  WE SHIP DIRECT FROM THEM TO OUR OWN FACILITY, THIS ENABLES US TO PROVIDE YOU THE MOST COLORFUL AND HEALTHIEST FISH AND INVERTEBRATES AVAILABLE.  OTHER INTERNET SITES DROP SHIP FROM MASS WAREHOUSE WHOLESALE FACILITIES ( NOT  THEIR OWN ) THAT  MOVE LIVESTOCK IN AND OUT AS QUICKLY AS POSSIBLE.  THAT IN TURN SACRIFICES QUALITY IN EVERY WAY.

     WE OWN AND OPERATE OUR OWN FACILITY, WHICH ENABLES US UNLIKE ANY OTHER, TO QUARANTINE, INSPECT, AND ASSURE OUR ANIMALS ARE HEALTHY, FULLY ACCLIMATED TO CAPTIVE LIFE AND THAT OUR FISH ARE ALWAYS EATING!

WE LOVE THIS HOBBY AS MUCH AS YOU DO!

     WE GUARANTEE LIVE ARRIVAL FOR OUR LIVESTOCK!  IF THERE IS ANY PROBLEMS OR LOSSES WITH YOUR PURCHASE,  AQUASPOT.NET MUST BE CONTACTED IMMEDIATELY UPON RECEIPT OF THE PURCHASE. 
1-877-224-1515
 IF ALL OUR CRITERIA IS MET, AT OUR DISCRETION WE WILL THEN  CREDIT YOUR AQUASPOT ACCOUNT IN THE AMOUNT OF YOUR PURCHASE. (MINUS ANY SHIPPING AND HANDLING CHARGES) AND WILL APPLY IT TO ANY FUTURE PURCHASE WITH AQUASPOT.NET.  GUARANTEE IS FOR INITIAL PURCHASE ONLY. 
 (PHOTOGRAPHS MAY BE REQUIRED TO PROVE LOSS)

     LIVESTOCK SHIPMENTS ARE TYPICALLY SENT FED EX PRIORITY OVERNIGHT F.O.B.  IN MOST CASES DELIVERY WILL BE MADE NO LATER THAN 11:00 A.M. ON THE FOLLOWING BUSINESS DAY THAT THE ORDER WAS PLACED.  FOR ORDERS TO BE SHIPPED SAME DAY, THEY MUST BE PLACED NO LATER THAN 10:00 A.M. M.S.T.  CUSTOMERS MUST BE PRESENT AND ABLE TO SIGN THE RELEASE FORM ON THE FIRST ATTEMPT.

     IF YOUR AREA PERMITS SATURDAY DELIVERY ORDERS MUST BE PLACED BY 10:00 A.M. FRIDAY AND THERE WILL BE AN ADDITIONAL CHARGE OF $15.00.  OTHERWISE SHIPMENTS WILL BE SENT THE FOLLOWING MONDAY.  IF YOU ARE NOT ABLE TO RECEIVE DELIVERY WHEN SCHEDULED, NOTIFICATION MUST BE MADE THE SAME DAY THAT THE ORDER WAS PLACED SO OTHER ARRANGEMENTS CAN BE MADE.

     SHIPPING RATES ARE BASED PER BOX, THE CHARGES ARE $39.99/ BOX AND INCLUDES ICE PACKS AND/OR HEAT PACKS AS DEEMED NECESSARY.  SHARKS, RAYS AND OTHER OVERSIZE SHIPMENTS  WILL HAVE ADDITIONAL CHARGES.  SHARKSAND RAYS ARE EXEMPT OF OUR GUARANTEE. SHIPMENTS MUST BE SHIPPED WITHIN 48 HOURS OF PLACING THE ORDER,  UNLESS PRIOR ARRANGEMENTS ARE MADE WITH AQUASPOT.NET. 
     
     TOO FURTHER  INCREASE THE VALUE OF THE SHIPPING RATE, BOXES CAN TYPICALLY HOLD MORE THAN 1 FISH/CORAL.  THE FOLLOWING CHART WILL ASSIST YOU AND IS ONLY AN ESTIMATION BASED ON AVERAGE SIZES.  WE RESERVE THE RIGHT TO MAKE ANY CHANGES WHEN NECESSARY TO ASSURE THE HEALTH AND COMFORT OF YOUR PURCHASE.

1 LARGE ITEM PER/BOX
2-3 MEDIUM ITEMS PER/BOX
4-6 SMALL ITEMS PER/ BOX


     SHIPMENTS WILL NOT BE SENT TO P.O. BOXES, APO/FPO ADDRESSES OR ANY OTHER AREA OUTSIDE THE CONTIGUOUS UNITED STATES.  TO RECEIVE LIVESTOCK TO ALASKA YOU MUST CALL OUR TOLL FREE NUMBER 1-877-224-1515 TO MAKE SHIPPING ARRANGEMENTS.  SORRY NO SHIPMENTS CAN BE MADE TO HAWAII.  IT IS UNLAWFUL TO SHIP LIVESTOCK THERE.

     NOTIFICATION OF SHIPMENT AND TRACKING NUMBER WILL BE E-MAILED TO YOU THE SAME DAY AS ARRIVAL.  IT IS THE SOLE RESPONSIBILITY OF THE CUSTOMER IF DAMAGE OR LOSS OCCURS WITH THE PACKAGE(S) DURING TRANSIT.  CUSTOMERS MUST SUBMIT THEIR CLAIMS WITH THE APPROPRIATE SHIPPING COMPANY ONLY.  AQUA SPOT.NET IS NOT RESPONSIBLE FOR ANY LOSSES OUTSIDE OF OUR CONTROL.